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Micgrup

AI Automatic Operator

Answers every call 24 hours a day, 7 days a week, with no waiting and no need to grow your team

Our AI virtual operator answers, understands and resolves your business calls naturally and in multiple languages, with no waiting lists or extra staffing costs.

It integrates with your phone system, your calendar and your management tools, and transfers the call to a member of your team whenever it’s really needed.

Want to automate your business's phone support?

Plans from €79 + VAT/month

Centralita telefonica

Use cases: the AI Operator adapts to your business

Virtual
reception

Greets callers, identifies the reason for the call and routes each customer to the right department.

Customer
service

Answers FAQs, checks rates and catalogues, and resolves queries with no waiting.

Technical
support

Filters and resolves first-level issues before escalating to a human technician.

Appointment
management

Books, changes and confirms appointments automatically, integrated with Google Calendar or Microsoft Calendar.

Switchboard / IVR replacement

No more traditional keypad menus: the customer simply talks and the AI understands them.

Need more information about the AI Automatic Operator?

Call us at

93 284 17 06

send an email to

info@micgrup.com

or fill in the contact form below and we'll get back to you with the best telecoms options for your business

BASIC INFORMATION ON DATA PROTECTION:
Person in charge of the treatment: MICGRUP TELECOMUNICACIONS, S.L.
Purpose of processing: To manage the queries raised and the sending of newsletters, commercial communications and promotions.
Legitimacy of the treatment: Legitimate interest and consent of the data subject.
Conservation of the data. Data retention: It will be kept as long as there is a mutual interest or for the time necessary to comply with legal obligations.
Addressees: Service providers or collaborators.
Rights: Right to withdraw consent at any time. Right of access, rectification, portability and deletion of your data and to the limitation or opposition to its processing.
Contact details to exercise your rights: info@micgrup.com
Additional information: You can consult additional information in our Privacy Policy.